How to claim boAt warranty of boAt Earphones Online? 2022
4 Mins Read | Updated on 29th April 2022.
First of all, sorry to know that your boAt product is not working and if you are looking for how to claim boAt warranty of boAt Earphones Online, then trust me, you will get all of your answers here.
In this article, I will help you with the steps which guide you to claim the boAt warranty online, and you can get fix your earphone or headphone without visiting their service center.
So without any further delay, let’s start…
This article is my personal experience of how I claimed the boAt warranty for my earphone.
So, if you are a user of a boAt product like headphones or earphones and get an issue with the product, this article will help you with How to claim boAt warranty.
Recently I purchased their all-new boAt 452 AirPods, and unfortunately, one of the earphones stopped working after one month of purchase.
I visited their site and registered the complaint, and the company fixed my issue within a week. Seriously I got surprised by the lightning service they offer in the rural area where I belong.
What helps me to get the service done quickly, and what are the 3 things you need to keep in your mind before claiming for the boAt warranty?
1. Valid Invoice: The first thing you must keep with you while claiming the warranty of your boAt product is your Invoice.
So what if you lost your invoice? If you have purchased the product from Amazon, simply check for the invoice on amazon.
On the same side, if you purchased the product from Flipkart, you can check for the Invoice on Flipkart.
However, if you purchased from a shop, you need to check with the shop person for a duplicate copy of the Invoice, which must have the shop Seal and stamp on that.
2. Product must be in warranty: This is basic. If your product is in warranty, then only you can claim your product’s warranty.
3. No Damage or wear & Tear issue: Yes, you read it right cable loss or cut on the cables or rubber of the earbuds will be not entertained as a warranty claim.
Now once you know the essential criteria for claiming boAt warranty, let’s move further and check the step on how to claim warranty of boat earphones.
How To Claim BoAt Warranty Step-by-Step Guide
To claim the warranty of your boAt device warranty, follow the below steps:
To claim the warranty of your boAt device warranty, you need to visit the boAt official website. Once you visit the site, you will get the below interface.
Here, you will get three options, as you see in the image: Walk-in service center, Register a complaint, and check the warranty Ticket status.
You can check for the service center list by clicking the Walk-in service center button.
However, I went with the Register a complaint option in my case, as my city name was not there in the list of boAt service centers.
So, if you have not found your city name, I recommend you go with the same option.
Once you click on Register a complaint, you will get the options to fill the Product Group, the product name, and the area Pincode you need the service.
Once you mention these three options, you will get the nearby service center where you can directly visit and give your product, and they will help you with the time it takes to fix the issue.
Moreover, the best part of boAt is that you will get a door-to-door service option if no nearby service center is available.
You only have to fill in a few of your details like your name, email id, phone number, the address you need the service, and the product details with the problem you face.
The most important thing to claim the warranty is that you need the invoice you have to upload on their total to claim the warranty.
Post submitting warranty registration Form
Once you fill in these details, you will get a Ticket id on your email and phone number.
Once the ticket id is generated successfully in the next 24 hours, you will get another email and message on your registered email id and number.
The message contains the pickup guidance along with the courier’s name and booking id.
Once you get the details, you only have to be prepared with the faulty product and, for convenience, put it in the box so that it will be easy for the courier person to carry the product.
No additional accessories are required, only the item you have to put over there. Later, the packet will be taken by the delivery boy from your door itself.
Once the pickup is delivered to the warehouse, you will get notifications of the successful delivery messages.
How To Check Status of Boat Complaint
It takes One to Two working days to test the product and confirm if the device will get repaired or entirely replaced. You will get the same notification on your Phone via message.
Once the product is dispatched, you will get notifications with the tracking details to track your delivery. Most of the time, it takes 3 to 4 working days to complete the entire routine.
However, in my case, it takes five working days to complete the process.
To track your status online, click on the ” Check Status of Warranty Ticket” enter your ticket id there, and hit the Submit button.
So these are the steps you can follow to claim any of the boAt products warranty and get your accessories fixed at your doorstep.
If you need further assistance or are not satisfied with the service, you always have the option to contact the customer care department.
How To Contact boAt Customer Care India
The boAt offers two modes of contact where you can write an email to them or directly call on their customer care number, which is located in Mumbai.
To contact via email, you can use ” firstname.lastname@example.org.”
Moreover, to contact them via phone. To do so, you have to dial on boAt New Customer Care Service Number, which is:
boAt New Customer Care Number: 022-4946-1882 Or +91-2249461882
How to claim boAt warranty of boAt Earphones Online? FAQ
To claim a boat warranty on amazon, you need to follow the below steps:
1. Go to Your Orders.
2. Locate your order in the list and click “Problem with the order”.
3. Select your problem from the list.
4. Select “Request refund”.
5. Enter your comments in the text box.
6. Once done, select “Submit.”
To register the complaint about boat rockerz headphones, you need to follow the same process I shared with you.
Well, in my case, it takes a week. However, the time of service entirely depends on the service location and the required material availability.
So, that’s all in this article. If you have any queries about how to claim boAt warranty, kindly ask in the comment section.
If you recently claimed the warranty, then please share your experience with us.
Thank you for reading the article. I hope this guide on how to claim boAt warranty helps you. If yes, then please share it with your friends and loved ones.